Those of us with more than an hour’s exposure to the English language have probably heard the terms “please” and […]


Those of us with more than an hour’s exposure to the English language have probably heard the terms “please” and […]

I went in to work one day and found this thing taking up space on the side counter: That’s the […]

Last week in my local paper: The first floor of Bangor City Hall could look pretty different in the coming […]

Through labels on the packages of brands of chips I don’t usually buy I have been informed of the existence […]
Here’s a recent interaction I had with a customer who brought a hot dog up to the counter: “Excuse me, […]
My employer sells pizza, and one of its more successful and long-running twofer sales has been on two slices. It’s […]
Before I tell you about the subject of today’s customer profile, I need to tell you about Jane. Jane is […]
Next week, wannabe ruler Pete Buttigieg will hold a fundraiser at an undisclosed location in Portland. Or, as my local […]
I wrote recently about one of the ways customers try to dominate or demean the wage slaves they interact with. […]
It started before I was hired. My employer had a “Card Under 40” policy, as is fairly common for businesses […]