A few months ago, the manager at my job was Amy, with Pissant Pete and a relative rookie named Aster […]
Archive for ‘Workbook’
24. No tape for you, peon
I’m somewhat annoyed by the fact that Scotch tape is treated like a controlled substance here. This is the second […]
23. Debit cards don’t work that way
Confidential to C.A.: There are four possible ways to use a debit card in a card reader – the chip, […]
22. Escalation
A recent Customer of the Day contender: “I’d like a (special).” “We only have (a similar special), I’m afraid.” “Whaaa?” […]
21. I don’t have to say much
“What drinks do you have?” a customer asked recently. I recited the drinks list, skipping over the two fountain drinks […]
20. A mediocre walk spoiled
A discerning reader might have gathered from a recent post that I spend a lot of time commuting. After that […]
19. Upsales suck, and this company keeps the stupidest secrets
This morning, shortly after opening and after the usual exchange of is-everyone-actually-ready and are-we-out-of-anything, and after the first large order, […]
18. Hats
The status quo ante: “Here’s your uniform shirt, new guy. Would you like a hat or a visor to go […]
17. Current mood: irrelevant
I’m actually in a tolerable mood right now. I haven’t had any Customer of the Day contenders yet. No one […]
16. The timer
Here’s an example of something or other: Our outside lights are on a timer, and lately they haven’t been able […]